Privacy Policy – The Reno Room Pty Ltd

 

Effective Date: 26th June, 2025

The Reno Room Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. What Information We Collect

We may collect personal information including, but not limited to:

• Full name

• Contact details (phone number, email, address)

• Project or renovation details

• Payment information

• Feedback or survey responses

• Website usage data (via cookies or analytics tools)

 

2. How We Collect Your Information

We collect your information when you:

• Contact us via phone, email, or our website

• Request a quote or service

• Engage our renovation or design services

• Interact with us on social media

• Subscribe to our newsletter

 

3. Why We Collect Your Information

We use your personal information to:

• Provide renovation and design services

• Communicate with you about your project

• Process payments and issue invoices

• Respond to inquiries and feedback

• Improve our services and marketing efforts

• Comply with legal and regulatory obligations

 

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with:

• Our employees, contractors, or service providers who assist in delivering our services

• Financial institutions for payment processing

• Regulatory authorities where required by law

All third parties are required to handle your information in accordance with the Privacy Act.

 

5. Security of Your Information

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

 

6. Accessing and Correcting Your Information

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated by contacting us at the details below.

 

7. Cookies and Website Analytics

Our website may use cookies to enhance your user experience and collect website usage statistics. You can disable cookies via your browser settings.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

9. Contact Us

If you have any questions or complaints about our privacy practices, please contact us:

The Reno Room Pty Ltd
Port Macquarie, NSW
Email: renoroom1@gmail.com       
Phone: 0499 385 975